Entities define how the bot extracts values from text. Use them in intent parameters and entity nodes on the canvas.
Entity types
- System — @number, @email, @phone, @url, @boolean, @date, @currency, @duration, @string, @list.
- Custom list — enumerated values with optional synonyms.
- Custom regex — pattern-based extraction.
List entries
For list entities, add canonical values and synonyms so "checking account" and "checking" map to the same slot value.
Entity nodes
On the sub-flow canvas, an Entity node prompts the user, validates against the entity type, stores the result in a variable, and continues to the next connected node.